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This page covers how linetohel collects, uses, and protects the information tied to your account — from registration details to payment records through OVO, GoPay, and DANA. Availability depends on local law and is accessible only in eligible regions where linetohel operates.
When you open an account with linetohel, we collect the information needed to operate your account: your registration details, the device and browser session data generated during each visit, and transaction records created when you move funds through OVO, GoPay, or DANA. We use this data to process your transactions, verify your account identity, and keep your session secure across devices. We do not sell your personal information to third parties. Data shared with payment processors — including OVO, GoPay, and DANA — is limited to what those rails require to complete a transaction. Where local regulation requires us to retain records, we hold them for the period the law specifies, then remove them from active systems. Cookies and session tokens are used to keep you logged in and to remember your last lobby position. You can clear these through your browser settings at any time; doing so will end your current session. For questions about how we apply this policy to your specific account, our support team is reachable through the contact paths listed on this page. Availability of all services described here depends on your region and applicable local law.
Understanding the exact boundaries of this policy helps you know where your rights apply and where separate terms govern your experience.
This policy applies to data collected when you register, log in, and manage your linetohel account — including your profile details, session history, and any preferences you set within your account dashboard.
Transaction records through OVO, GoPay, and DANA are covered here only to the extent linetohel holds them. The payment rails themselves operate under their own privacy terms, which we do not control and cannot modify on your behalf.
Game session data — such as round history and bet records generated by titles in our lobby — falls within this policy. Provider platforms that serve game content operate independently and hold their own data practices.
Links or integrations that take you outside linetohel — including external support tools or social platforms — are not covered by this policy. Once you leave our domain, the destination site's own terms apply.
You have concrete actions available regarding the data linetohel holds on your account. You can request a copy of the personal information attached to your registered account by contacting our support team through the channels listed below. If any detail is incorrect — your registered name, contact address, or payment method on file — you can raise a correction request and we will review and update it within a reasonable period. If you wish to close your account entirely, you can submit that request through our support channel. Closing your account ends active data processing, though we may retain transaction records for the minimum period required by applicable local regulation. For any question about how your data is handled — including what we hold, how long we keep it, and who has access — our support team is your direct point of contact. All requests are handled in accordance with local law in your eligible region.
Contact support with your registered account details to receive a summary of the personal data we hold. We will confirm what categories of information are on file.
If your name, contact information, or registered payment method contains an error, raise it through our support channel and we will action the correction after verifying your identity.
Any question about data retention, access, or use can be directed to our support team. We respond through the same channel you use to reach us, with no separate privacy form required.
Submit a closure request via support. We will process it and confirm when your account has been deactivated, noting any records kept for legal compliance purposes.
For any privacy-related request — data review, correction, or a question about how your OVO, GoPay, or DANA transaction records are handled — use the contact routes below.
Available directly from your account dashboard after login. Open the support icon in the bottom corner of the lobby screen to start a session with our team.
Send your privacy request to our support address listed in the account help section. Include your registered account identifier so we can locate your records without delay.
The help section inside your account lists current contact options and estimated response handling. Check there first for the most current path to our support team.
Our approach to your data is built around four clear practices: limited collection, defined retention, secure storage, and a direct route to request changes.
We use session cookies to keep your account active and remember your lobby position. You can clear cookies through your browser at any time. Doing so ends your session but does not affect your stored account data or transaction history.
Transaction records through OVO, GoPay, and DANA are held only as long as required for account operation and applicable local regulation. We share with payment processors only what each transaction requires — nothing beyond that.
Your account is protected by login credentials you set at registration. If you suspect unauthorized access, use the account security section in your dashboard to update your details, or contact support directly for an account review.
When this policy changes in a material way, we post the updated version on this page with a revised effective date. To request changes to your data or ask about updates, reach us through the support paths listed in the section above.
Common questions from our account holders about data handling, rights, and how to reach us.
We collect the details you provide at registration — name, contact information, and login credentials — along with device and session data generated during each visit and transaction records created through OVO, GoPay, or DANA when you fund or withdraw from your account.
We share data only with the payment processors needed to complete your transactions — OVO, GoPay, DANA — and only the information each transaction requires. We do not sell personal information, and we do not share it for marketing purposes outside linetohel.
We retain your account data while your account is active and for the minimum period required by applicable local regulation after closure. Payment transaction records may be held longer if local law requires it. You can ask our support team what is currently on file for your account.
Contact our support team through live chat or the email address listed in your account help section. Provide your registered account identifier and specify that you are requesting a data summary. We will confirm what categories of information we hold for your account.
Yes. If your registered details are incorrect, raise a correction request through support. If you want your account closed, submit a closure request through the same channel. We will process it and confirm when complete, noting any records retained for legal compliance in your region.
Clearing cookies ends your current active session and removes the token that keeps you logged in. Your account data, payment records, and lobby history stored on our side are not affected. You can log back in with your credentials to continue where you left off.